Flower Delivery Information
If you order by 2:00 pm in the recipient's time zone, we can deliver the
flowers the same day Monday through Friday. For same day service on the
weekend please order by 1pm Saturday and 11am Sunday. When orders are
received after 2:30 pm, we will try our best to get your order prepared,
but if we cannot, we will call you ASAP.
Specific Times
We are unable to guarantee delivery at a specific time, but we are normally
able to deliver within a time frame of a few hours. Please include your
requested time frame in the special instruction box when ordering. Our
normal delivery times are 9am-9pm daily for orders going to a business,
6pm for orders to a residence, hotel, or hospital, and 2pm for orders
going to a high school.
During major holidays such as Valentine's Day and Mother's Day our
florists operate extended hours and delivery times are 8am-8pm.
Shipped Products Delivered on a Specific Day
If you prefer your order delivered on a specific date, when ordering,
please select the delivery date with the word "ON" preceding
it; if you prefer your order delivered BY a specific date, and if the
following option is available, please select the delivery date with
the word "by Friday" preceding it. China-gift.com is not responsible
for orders delivered early by Fed Ex.
Sunday Delivery
Deliveries are available in most cities on Sundays in the USA
if ordered by 11am in the
recipient time zone.
If we are unable to make your Sunday delivery and time permits we will
deliver the gift on
Saturday. If it is too late to deliver on Saturday and Sunday is not
available then we will call
and email you as soon as possible and put your order on hold.. (Normal
call times are
about 2 hours on Sundays).
PO Boxes
We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.
Rural Routes and Remote Locations
We occasionally have trouble delivering to some rural routes and will
contact you if service is unavailable. In some cases, delivery to such
rural areas is available for an additional fee; we will contact you
if such a situation arises.
If no one is home
Depending on the delivery location, if the recipient is not
available at the time of delivery, the delivery person may leave the
gift in a safe place for the recipient to retrieve when they return
or leave a message for the recipient to call to arrange for delivery.
If there is someone that you would like them left with if no one is
there such as a specific neighbor etc please state so in the special
delivery instructions.
For florist delivered products the shipping and service fee shown is
a service fee and typically starts at $6.99. The actual price will be
shown in the pull down window depending on the item, state, and delivery
date when ordering.
Incorrect Addresses
If the recipient's address is incorrect and delivery was attempted
to the address, there is a $10 address correction fee.China-gift.com
is not responsible for deliveries made to incorrect addresses submitted
to us by the customer. If such a delivery is made, the customer assumes
responsibility for the entire purchase.
Canceling an Order
Florist Delivered Products:
We are unable to cancel orders for florist delivered products that have
already been sent out for delivery or have already been delivered. To
cancel an order that has not been processed please call 86-10-82232375 81235219
Shipped Products:
We are unable to cancel orders for shipped products that have already
shipped out. To cancel an order that has not been processed please call
86-10-82232375 81235219 .
If a gift basket is cancelled that has already been shipped to the
recipient, the customer must return the basket and pay the shipping
costs to return the item to the vendor.
Pricing:
Prices shown below product images include our shipping and service
fees, but also include a handling fee on florist delivered items.
For products that are shipped you may have 2 options such as "ground"
or "air". If you choose "ground" please note that
the delivery says "by" that date and the product may arrive
earlier than the selected day. If you need your item delivered on a
specific day please choose one of the options that start with "On"
specific day, to insure timely delivery.
Shown prices for florist delivered products may include a handling
fee depending on the product, seasonal availability, market conditions,
and delivery area. When applicable, this fee will be shown on the order
preview page for the florist delivered items.
Prices below the small image are the base price for the item. Many
products are available in Regular, Deluxe, and Premium sizes that you
can upgrade to.
Pricing for Holidays:
Some items increase in price around major holidays. If the price increases
for the holiday you will notice the change when you choose a date that
is near a major flower holiday. If the price does not go up then the
item does not increase in price for the holidays.
Card Messages:
The message that you write in the Card Message field is the message
that is sent with the gift. We do not include any billing information
with your order.
Wine:
All wine and other alcoholic beverage products are delivered from a
licensed retailer and the recipient must be 21 years of age to sign
for the package.
Recipient May Be Contacted
In some cases, the florist may contact the recipient to ensure s/he
will be home to accept the delivery.
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